Feb 19, 2017 · 1. The IMEI doesn’t register on ATT until you activate and use the device on ATT. 2. If you bought a prepaid phone, you cannot get it unlocked without the required 6 months on ATT. The past loop hole is closed on these lower priced phones and ATT will not make an exception. 3. iPads are not locked. 4.3 days ago · Preparation: What You Need Before Starting. Before embarking on the unlock process, gather the necessary information and documents: 1- Account holder’s full name and contact information. 2- Device’s IMEI number: Dial *#06# on your phone to find this 15-digit code. 3- Backup Your Data: Ensure all your data is backed up, safeguarding against ...Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory … Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Feb 3, 2018 · Hey there @oasis54321,. I am glad you brought this to our attention! When it comes to unlocking a device, we always want to make sure we set the right expectations. Since you have done everything on your end, I would like to check into this on my end.Nov 11, 2023 · On Tuesday, they reached out to their AT&T representative who said it should release in 1-2 business days. I tried it today (Friday) and it says: The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.Oct 21, 2023 · For one line, it clearly shows online that it is fulfilled and unlock eligible. For the 2nd line it shows on the bill the installment is paid. I tried another chat today and rep advised I call ATT. I tried calling but I can't get past the auto attendant. When I say I'm calling about unlocking the phone, I get sent a text on how to unlock.Oct 19, 2023 · An AT&T Network Unlock Code is a unique code used to unlock a mobile device, typically a smartphone, from the AT&T network, allowing it to be used with other …Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will …Nov 7, 2022 · Hello Houdini1031, we're here to help with your device unlock request.. We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, try clearing the cache and cookies and power cycling your phone by pressing …Dec 7, 2022 · Learn how to check your device unlock status Find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device. It usually takes a few minutes to approve your request, but it may take up to 48 hours.Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Saturday, September 16th, 2023 7:10 PM. Device unlock help. I went to att.com unlock device and submitted request. for my Samsung A12 phone. I have had for multiple …Feb 15, 2024 · att.com. Sign in. AT&T Community Forums. Wireless. AT&T ... it and it was approved..when I turn the phone off and put my sim in and turn it back on like instructed..it comes up unlock device when I push that it says device unlock failure..I have the unlock code and instructions they sent me but I can't get past where I ...3 days ago · Preparation: What You Need Before Starting. Before embarking on the unlock process, gather the necessary information and documents: 1- Account holder’s full name and contact information. 2- Device’s IMEI number: Dial *#06# on your phone to find this 15-digit code. 3- Backup Your Data: Ensure all your data is backed up, safeguarding against ...Dec 19, 2022 · We'll be happy to assist you with your unlock request @zaclovespenguins. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, please review the unlock eligibility requirements and make sure that your device meets all the criteria. Darais, AT&T …2 days ago · Step 1: Check Your Device’s Eligibility. Before proceeding further with unlocking the process, make sure your device is eligible for the unlock—that is to check if the device is of AT&T brand, not reported as lost or stolen, and has no remaining balance on any of the instalment plans. Your device also needs to have been active on the AT&T ...Nov 3, 2022 · Our next message will appear there. In the meantime, you want to check out our Device Unlock Requirements to see if your device is eligible to be unlocked. You can also try updating the app to see if there are any updates available. You may find steps on how to update your apps using our Device Support tool and start by selecting your …Apr 2, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. All devices claimed as lost or stolen to Asurion are blacklisted by ...May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.May 21, 2022 · Allow us to share the steps for unlocking your device, Zach_da_quack! In addition to our ACEs reply, if a phone is purchased from a non-AT&T authorized dealer or sites like eBay, AT&T may be unable to unlock the device. You or your brother will need to contact the original owner, and ask them to reach out to us for further assistance with …Apr 8, 2022 · We are here to help you with your unlock request for your iPhone 11 Pro Max, @Ivan92! If you missed the confirmation email to your unlock request and didn’t confirm within 24 hours, then it will stay stuck in a pending status until it automatically cancels.. You want to be sure that your device meets all of these requirements in order to continue the …Mar 19, 2024 · BIM 360 Autodesk Inc. · Productivity. Nighthawk NETGEAR, Inc · Productivity. Planner Pro - Daily Calendar Beesoft Apps · Productivity. monthly calendar app ExpertiseNetComs · Productivity. Inside Health NYU Langone Health · Productivity. BUNKR BUNKR · Productivity. Freedom: Site/App Blocker Eighty Percent Solutions Corporation · …Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Aug 11, 2023 · With an unlocked AT&T phone, you will be able to switch between different carriers and save money. You’re in the right place if you need to unlock your AT&T phone for free. In this article, you will learn how to unlock your AT&T phone for free, and we will also provide a free AT&T network unlock code.Jan 14, 2024 · Device unlock request. I have created device activation request (Edited as per community guidelines). AT&T status is showing "We sent you an email to confirm your unlock request—please use the email link to confirm". But no email came in mailbox or spam holder. How can I get the help.Dec 13, 2018 · In this video I will show you how to use the AT&T Unlock Portal to Unlock your AT&T phone for Free if you meet their requirements. Basically your phone needs...Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Feb 9, 2024 · Learn the requirements and steps to unlock your AT&T phone for use with other carriers. You'll need your phone number, IMEI number, and email address to …Feb 19, 2017 · 1. The IMEI doesn’t register on ATT until you activate and use the device on ATT. 2. If you bought a prepaid phone, you cannot get it unlocked without the required 6 months on ATT. The past loop hole is closed on these lower priced phones and ATT will not make an exception. 3. iPads are not locked. 4.Sep 27, 2023 · 1) borrow a friend with AT&T’s SIM card. Put it in your phone and submit the unlock request with their account information you have to leave that sim in the phone until you get back about the request. This worked for me a few years back, but it might not work these day. 2) Submit a complaint to the FCC.Mar 6, 2023 · The ATT unlock website says an active number for 60 days. The device was paid off 30 days ago, it was on the ATT network for maybe only 3 weeks. ATTs unlock site tells me the IMEI is locked out for 30 days now after attempting too many unlock requests. Its running on T-Mobile with an xda trick but each OS update I'm afraid it's gonna relock …Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Sep 28, 2023 · Verizon recently went back to a 60-day lock policy to reduce the amount of fraud and theft. AT&T maintains the policy due to fraud and theft. Phones can be paid off and unlocked at any time. Phone's participating in the trade-in deal can wait until credits begin, then pay off and unlock the phone without losing credits.2 days ago · Step 1: Check Your Device’s Eligibility. Before proceeding further with unlocking the process, make sure your device is eligible for the unlock—that is to check if the device is of AT&T brand, not reported as lost or stolen, and has no remaining balance on any of the instalment plans. Your device also needs to have been active on the AT&T ...Oct 21, 2023 · The device is not currently active on a different AT&T customer’s account. Visit our Unlock Support page for the full requirement list. Please reach out to prepaid team for more information at 800.901.9878. Feel free to reach back out to us if you have any questions. Thank you for contacting AT&T Community Forums.Jan 24, 2024 · Hello @JRV123, we understand how important it is to unlock your device.Let's get the information you are looking for. In response to your question, the reason it locked you out for a period of 30 days is because you have made multiple attempts to unlock the device. We recommend that you submit the unlock request post that period.Oct 10, 2022 · As stated by @JefferMC and @sandblaster as long as the device is fully paid off and you have been an AT&T customer for at least six months, the device is eligible to be unlocked. Feel free to review the Device Unlock Requirements and the Device Unlock Portal when you're ready to get the process started.Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Sep 29, 2023 · I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS. if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code... so I submitted the request online (as I have done many times with smartphones), but the emailed response said "Your AT&T PREPAID phone comes with a …Sep 3, 2023 · The first step is to, on your computer or smartphone, head over to the AT&T Device unlock portal in your browser of choice. You’ll want to click the option that says Unlock a device. Next, you ...Apr 4, 2024 · Can I find out if my iPhone is already unlocked? Sí. Te mostramos cómo: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request. Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …September 28, 2023. in. All News, News. AT&T has updated its unlock policy for paid-in-full devices without many people noticing. Instead of being able to purchase a smartphone … Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device. Apr 4, 2024 · Can I find out if my iPhone is already unlocked? Sí. Te mostramos cómo: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request. Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to … Go to att.com/deviceunlock (page best viewed from a desktop or tablet). Read and agree to the eligibility requirements to unlock your device. Complete and submit the form. You'll receive a confirmation email with your unlock request number. Aug 31, 2022 · The permission to unlock your phone comes from the carrier, but the actual unlock Hass to be completed by connecting with Apple servers. Either Wi-Fi or a cellular connection should complete the unlock process. Apple can take up to 48 hours to complete the unlock process. If it has already been two days since your approval and the phone is ...Apr 22, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. Thank you for visiting Community Forums. Ashley, AT&T Community …Sep 1, 2018 · Unlocking phone for travel internationally. I have been trying for a week to get my device unlocked. I finally received an email yesterday with instructions on what to do. 1. Power off. 2. Remove battery. 3. Insert non ATT SIM card.1 day ago · Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number.Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.May 21, 2022 · Allow us to share the steps for unlocking your device, Zach_da_quack! In addition to our ACEs reply, if a phone is purchased from a non-AT&T authorized dealer or sites like eBay, AT&T may be unable to unlock the device. You or your brother will need to contact the original owner, and ask them to reach out to us for further assistance with …Jan 24, 2024 · Hello @JRV123, we understand how important it is to unlock your device.Let's get the information you are looking for. In response to your question, the reason it locked you out for a period of 30 days is because you have made multiple attempts to unlock the device. We recommend that you submit the unlock request post that period.Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK). Nov 24, 2017 · Learn how to unlock your AT&T device online and check the status of your request. Find out the requirements, troubleshooting tips and common issues for different types of customers and devices.Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes.Dec 13, 2023 · To unlock your AT&T phone: Find your device's IMEI number and your PUK code. Visit AT&T's online unlock portal to request a device unlock. Enter your IMEI and AT&T account information. After AT&T approves your request, use your unlock code and follow the instructions for your specific phone. AT&T makes it easy to unlock a phone or tablet on ... Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... Jan 25, 2024 · Step 3: Receiving and Entering the Unlock Code. After successfully obtaining the unique unlock code from AT&T, you are now ready to proceed with the pivotal step of entering the code into your device. This step is crucial in unlocking your AT&T SIM card and enabling your device to operate with SIM cards from other carriers. Here's a …Dec 21, 2022 · You will have to contact the seller to perform the request in order to unlock the device. Keep in mind, the general requirements to unlock your device. The device must be designed for use on, and locked to, the AT&T wireless network. If it's a new AT&T device, active service for a period of time is required.Apr 4, 2024 · If your device isn't eligible to be unlocked, and you're traveling abroad, choose an AT&T International Plan. Unlocking your device Once your request is approved, check your text messages or email for instructions and an unlock code (if required). iPhones® don't have unlock codes. Feb 17, 2023 · You can find more important details about unlocking your device under How to request a device unlock and Check the status of your request when you visit AT&T Device Unlock Help - Solutions & FAQs. There's even a section called Deployed Military Personnel (Current AT&T Customers Only) which provides additional information about …Nov 16, 2023 · Had a business account. AT&T added extra unknown line without my consent. I paid two months costs without realizing. My device was on monthly installment. I called loyalty team and expressed my displeasure. They agreed to unlock my device without me paying the remaining balance. Now, after many months, I got the bill asking …Mar 30, 2024 · Please note that this App is not associated with AT&T. This is a 3rd party app that provides network unlock service for AT&T devices. 🔓 Unlock your ATT phone with ease and confidence! Our app offers a range of unlocking options specifically designed for ATT network, including free and premium unlock codes, remote unlock codes, and …Dec 7, 2021 · If you performed an early upgrade, you must wait the 14-day buyer's remorse period before you can request to unlock your previous device. If coming from AT&T PREPAID, the device has been active ...Aug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).Mar 17, 2023 · Hi Chellucid, we're here to help with your device unlock request.. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you.Be sure to check your Inbox, …Sep 29, 2023 · I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS. if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code... so I submitted the request online (as I have done many times with smartphones), but the emailed response said "Your AT&T PREPAID phone comes with a …Sep 27, 2023 · 1) borrow a friend with AT&T’s SIM card. Put it in your phone and submit the unlock request with their account information you have to leave that sim in the phone until you get back about the request. This worked for me a few years back, but it might not work these day. 2) Submit a complaint to the FCC. Learn what you need to do to unlock your device and the requirements Notice If you are not the original owner of the device and are denied a device unlock, you will ... Apr 13, 2020 · I've also done these non of them worked I dial the them into the dial pad and nothing I looked at the Att PDF (link below) on how to unlock devices and my device is not even on there. AT&T › consumer › help › pdfPDF Web results AT&T Unlock Code Instructions - ATT.com (edited) Like. 4 years ago. 0.Mar 28, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Apr 8, 2022 · We are here to help you with your unlock request for your iPhone 11 Pro Max, @Ivan92! If you missed the confirmation email to your unlock request and didn’t confirm within 24 hours, then it will stay stuck in a pending status until it automatically cancels.. You want to be sure that your device meets all of these requirements in order to continue the …Everything’s done remotely, in three simple steps. Enter IMEI Number. Your IMEI can be found in Settings > About screen, or by dialling *#06#. Unlock Phone. Your order: Please select your. 1. Enter your details. Select your ATT …Feb 15, 2024 · att.com. Sign in. AT&T Community Forums. Wireless. AT&T ... it and it was approved..when I turn the phone off and put my sim in and turn it back on like instructed..it comes up unlock device when I push that it says device unlock failure..I have the unlock code and instructions they sent me but I can't get past where I ...Sep 26, 2023 · We understand your situation, so let's get the information you need. Like Ace mentioned, you will need to meet all the requirements to unlock the device, and this would have occurred due the multiple unlock requests. We recommend you to wait until 24 hours and resubmit the unlock request. Meanwhile, you can refer to Device unlock …Mar 29, 2024 · How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will … Go back to device unlock. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Nov 24, 2017 · Learn how to unlock your AT&T device online and check the status of your request. Find out the requirements, troubleshooting tips and common issues for different types of customers and devices.Nov 10, 2023 · No worries, @sajannik!We're here to help you unlock your device! Allow us to confirm your device unlock eligibility. Use the Forums to review and confirm that your device meets all necessary personal device requirements.. General Requirements for All Unlock Requests. The device must be designed for use on, and locked to, the AT&T …Dec 7, 2021 · Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock your device.
Nov 3, 2023 · I was given a Samsung A14 5G as part of my plan. The phone is fully paid off. When I try to unlock the phone using the MyAT&T app or a web browser, eventually I always get the message that I need to use the Unlock App on my phone in order to unlock it, but my phone doesn’t have an unlock app.. Where can i watch the shift movie 2023
Feb 5, 2021 · Find an IMEI on Android devices. • Go to the Settings app, and then select Status to find your IMEI. Find an IMEI on a Pixel 4 or Pixel 4 XL. • Go to the Settings app, and then select About Phone to find your IMEI. Or. Dial * # 06 # to find your IMEI. Any mobile phone. • Dial * # 06 # to make sure you have the right IMEI. Note: IMEI ...6 days ago · All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device ... Learn what you need to do to unlock your device and the requirements Notice If you are not the original owner of the device and are denied a device unlock, you will ... Jul 15, 2023 · Hey @TayTayMurphy, we know it's important to get your Galaxy S22+ unlocked, and we're here to walk you through this process.. The information both of our ACEs, @Gary L and @GLIMMERMAN76, gave is correct.In order to unlock an AT&T device, it'll need to be active on AT&T postpaid service for 60 consecutive days or 6 …If you cannot find this number, use the device to dial *#06#. This number will be 14 or 15 digits long and will show on your screen after you have dialed and pressed Send or Call. The phone number used on the device. Deployment papers if you are trying to unlock a phone or tablet for military deployment.Jan 20, 2024 · Device unlock app. I used the online portal to request unlocking of a Samsung A12. All requirements for unlocking are met. I received the reply: "Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to make your request." However, I can find no such app on the device. I've searched high and low.Get an instant ATT unique and authorized network unlock code. from our fast, simple online service. Submit your phone details and pay - within minutes we'll generate your unlock PIN and send it directly to you. No waiting around - independence for your phone starts the moment you receive your custom code. An unlocked phone means: ️ Using any ... Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...Dec 13, 2021 · We go through the initial setup, go to the settings and activate the developer mode (in the "About phone" item, tap 5 times on the build number). Go to the "For Developers" menu (Settings-> System-> For Developers). 6. Next, download the platform tools to your pc and unpack the folder to the C: \ drive.Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Dec 7, 2021 · Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock your device. Jan 13, 2022 · Power off the device and insert a non-AT&T SIM card. If your SIM card slot is located under the battery, remove the battery. Power on the device with non-AT&T SIM. For devices with removable battery, insert the battery back into the device. Wait for the message: “Enter the device unlock code.”. Enter the unlock code.Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …Jan 20, 2024 · Device unlock app. I used the online portal to request unlocking of a Samsung A12. All requirements for unlocking are met. I received the reply: "Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to make your request." However, I can find no such app on the device. I've searched high and low..