2024 Talesfromthefrontdesk

Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality.. Kelley blue book value 2010 honda accord

This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold. The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...Tales from the hotel front desk... A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered …Typically I tell them they're DNR'd and when they ask why the system pops up with their previous stay and a note saying why. Most of the time I'll tell them exactly why. They fucked up, caused me problems, and if it was bad enough to get you DNR'd, I'm not going to be nice to you. Edit: There has been ONCE where we had a guy that would keep ...I'm not sure at all. Basically, the government first made the announcement of it being $2,000 CAD for the 3 days at all locations. I assumed this was perhaps for 3 nights along with food services and an inclusive PCR test or two and charges for security dispatched to the hotel to watch the quarantine guests.Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others.I have a few years experience as a front desk associate. So, not much. I’ve worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.***Scammers try to use hotels as money laundering / transport hubs!Tales From The Front Desk - Get a job!#maliciouscompliance #unclereddit #funnyredditstorie...Give the guest a list of cab company phone numbers and let them call one. 104. SergeantKoopa • 1 yr. ago. Years and years ago at the hotel I was at we did once book cabs for guests. One day it came down from on high that we were no longer to do this and instead provide numbers for the guests themselves to call.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...OnQ has a system where it will look at your no shows and availability and will set up a system to be overbooked so you can get that clean fill status. You can override the number they overbook you by but its a "feature". Check the alternate room type settings in the echeckin dashboard.She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2. In Japan, FDAs will place all cards, cash, etc. on a small tray and hold the tray out for you to reach. They do this everywhere, like at 7-11, etc.Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ...1.7M views, 19K likes, 742 comments, 330 shares, Facebook Reels from Jessica Vanel: First Floor... Balcony? 樂 #skit #hotel #talesfromthefrontdesk. Jessica Vanel · Original audioSome do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others.The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...I've been a member since 1973. I work front desk at a campground that is part of a group we'll call Ten Hundred Pathways. We are currently very hard to make a reservation at, unless you call the front desk directly. I'm almost always able to get guests in. This summer we have one guest, hereafter to be referred to as Lemon-Faced Lady (LFL for ...Stories from a Long term Hotel Guest. Few years ago, I lived in a hotel for work purposes, for three and a half months. I was polite to all the workers, and left a raving review that called out people for their amazing service. A lot of these stories on this sub resonate with me, because I saw a lot of the fuckery you guys unfortunately deal ...At an old property, housekeeping was taking heat for having vacant ready rooms turn out to be dirty. GM assumes housekeepers are being lazy. One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him.I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later.As "checking in" is the universal hotel term for the process in which the front desk actual checks you into the hotel, and gives you keys. OG and OL continue to look at me like I'm the one without a brain as I continue to check them in. Meanwhile I'm giving the check in monolog on autopilot, wondering how the hell these people got to their age ...And he hangs up. If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. 341. He is spooked by me, but approaches the desk. He explains he just got released from jail and needed a place to stay until our bus depot opened at around 6 AM. He is from Michigan and has nowhere to go. The poor dude looks no older than twenty or twenty-one years old, and his story tugs on my heart.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.This happen to anyone else? I started in the hotel business at a big franchise hotel, Lets call it shirriatt, a friend referred me. Anyways i lasted 3 months and I will go ahead and explain why it was such a short time. It was October 2022, and it was my first day, I was a front desk agent and also a pt night auditor on weekends. It was merely ...Poldaran • 4 days ago. “If they don’t do anything I’m going to go up there myself and bang on the door and tell them to be quiet.”. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle • 4 days ago.111K views, 5.5K likes, 55 comments, 63 shares, Facebook Reels from Jessica Vanel: Storytime from r/TalesFromTheFrontDesk! Who wants to see this as a …Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous behavior. These stories were compiled from Reddit's r/TalesFromTheFrontDesk subreddit, and let's just say that some deal with entitlement, some deal with unfortunate smells, and some deal with shady guests. At the end of the day, though, the moral of all these stories is to respect the ...If you book a 100% prepaid non refundable reservation then you get what you paid for. However, if you book a reservation that holds a certain xcl policy say 3 days or 7 days, etc that is different. Yes the hotel will have a regular xcl policy but there are always certain circumstances like 95% of the country is having flt issues or a snow storm ... Go to TalesFromTheFrontDesk. MaidOfClarity. In the Top 1% of largest communities on Reddit. I took up this job around the middle of 2018. I was enjoying my job as a delivery driver, but between not getting many hours and massive income taxes, I felt it was time for a change of pace. So I ended up working night audit at this 2- or maybe 3-star ...She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2. 111K views, 5.5K likes, 55 comments, 63 shares, Facebook Reels from Jessica Vanel: Storytime from r/TalesFromTheFrontDesk! Who wants to see this as a …If you book a 100% prepaid non refundable reservation then you get what you paid for. However, if you book a reservation that holds a certain xcl policy say 3 days or 7 days, etc that is different. Yes the hotel will have a regular xcl policy but there are always certain circumstances like 95% of the country is having flt issues or a snow storm ...Most people see those and think they will never fall for them, when that is the exact purpose: a self-filtering pool of idiotic victims that will give the human scammer more time on actually viable prey. But targeted attacks rely on the complete opposite methodology. It isn't bulk, but targeted at a specific person.In 2020 our prices were $60 a night for a standard and $80 for a suite. I was told by the morning shift lady who has been here decades that those were pretty standard prices for years. Now they're $100 for a standard NQQ/NK and $120+ for a suite depending on the night. This weekend standards were starting at $170 and people were pissed.One has to wonder if these front desk agents are the biggest heroes of all these days… especially if you look at this collection of tales from the front desk. Keep scrolling below for these five epic stories of noisy guests, rude Karens, and troublesome OTAs. For more stories like this, here's one about a local Karen and Kevin at a motel.This happen to anyone else? I started in the hotel business at a big franchise hotel, Lets call it shirriatt, a friend referred me. Anyways i lasted 3 months and I will go ahead and explain why it was such a short time. It was October 2022, and it was my first day, I was a front desk agent and also a pt night auditor on weekends. It was merely ...I have had to explain to friends and family that getting paperwork saying their pet is an ESA doesn't give you carte blanche to bring them any where. Especially when that pet isn't properly trained. When I worked retail some kids brought in a snake around one of their necks and when I told them they had to leave one of the girls gave me an attitude and tried to telling me it was an ESA - I ...Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.I have a few years experience as a front desk associate. So, not much. I’ve worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.I disagree, for example say to book 7 days its $350. That is 50 per night and to book 5 days its $450. That is 90 per night. A guest just wants to pay $50 per night but only wants to stay for 5 days so they book it for 7 days and effectively gets the rate to 50 per day and now they plan to leave on the 5th day.I have a few years experience as a front desk associate. So, not much. I've worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.I was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in.Excuse Me, Sir, Where Are Your Parents? On my first day back from my time off, I was saddled with a buttload of check-ins. All was going well, until I saw a child (an actual child, maybe about 7 or 8) marching up to the entrance with a suitcase. I felt a little tinge of PTSD from the demon spawn we recently had, but I tried to muster up some ...But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ...Answer a phone, talk to the person in front of them, make a room key, kick a bum out of the lobby, email a credit card authorization form, balance the house, do a bucket check, and remain smiling. Not to mention the front desk agents dressed up like hockey moms with a anger management issue. Expert mode: hockey moms that have shown up to check ...Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.If you see an online price, book online. SERIOUSLY. : r/TalesFromTheFrontDesk. by Shyam09. If you see an online price, book online. SERIOUSLY. Some random lady (RL) calls. RL: "Hi! I'd like to know the price of one room for tonight." Me: "I have a non-smoking King size for $95 plus tax."Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can increase blood pressure and lead to a brain aneurysm rupture include: Ongoing stress or a sudden burst of anger or other strong emotion.by JennFoogle. I wasn't even here bro? I wasn't even in the country! Thank god we have better managers now because the old ones were the worst managers ever! Because of covid housekeeping lost a lot of employees due to fear of getting sick so front desk agents would help out with laundry. Well..help out eventually turned into do their job.The driver arrived with her food. For security purposes, we can't send the drivers up to the rooms, so he waited in the lobby for her to come down and pick up her food. She got off the elevator wearing only a towel. The Dasher was naturally, rightfully, and understandably hesitant to approach her.2nd story I'll try and condense. 2 20-something idiots come back (contractors) late, ring bell for kicks to fuck with me. I confront them and tell them don't do that. One guy gets a bell ring tone on his phone, and starts poking it out their room door (which is by the office) to continue to try and fuck with me.I'm not sure at all. Basically, the government first made the announcement of it being $2,000 CAD for the 3 days at all locations. I assumed this was perhaps for 3 nights along with food services and an inclusive PCR test or two and charges for security dispatched to the hotel to watch the quarantine guests.This story starts off like most others, with me checking in an older "gentleman" with a Santa Claus-like beard, hence his name. We'd had some storms go through, so we had picked up a few extra rooms from stranded travelers from the nearby airport. Santa Prick was one such traveler.The trash cans are near vending machines because you're expected to consume right by the vending machine and toss your trash there. But there's no trash can readily available out on the streets/park, etc. Street food vendors sell their ware with expectations that customers would eat right there and hand trash right back to them.Best action, if you can’t ID the breed of gnome, is mix tea tree oil into the mane conditioner, and leave a pair of old shoes AND a saucer of milk out on the back step (though thinking about it, that might be for elf infestation) The shoes is definitely for elves. Although the confusion is understandable. She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...There's only one elevator which all of you tried to squeeze into. Holding the doors open so long, that little alert noise started to go off. You let your kids play with the call button in the elevator so my front desk phone kept ringing. One of your gigantic 7 feet tall nephews hit his head on the way out of the elevator; and somehow that's the ...If this is a situation where you or a friend is trying to hide in a hotel, talk to the front desk. They’ll help you, but it can be difficult to accomplish if they don’t already have a system in place. I’m FDA and here’s what I’d do. Reasoning: following shift changes, it’s easy to forget individual guest details.I thought about it. What was at the forefront of my mind was pretty much what all the other guests would have to go through. Imagine checking into a nice hotel.. immaculately clean, professional, safe… and then you go up to your floor and there's a giant trail of puke that goes right past your room. Oof.i just got promoted and now im getting berated for it. hi! I (21F) am now a FOS (yay!) at a large hotel in a tourist area in New york state. I have been in hospitality for three years now and three hotels in that time this being my third and i started here three months ago as a night auditor. i dont want to make it seem like im bragging but im ...Now there's me - your friendly neighborhood night auditor, working his usual overnight shift in a small 60 room hotel in the south edge of the international airport. Now let's bring in Kevin the Terrible and his wife Karen the Crabby. They've had a terrible day.We would like to show you a description here but the site won’t allow us.The scene: a small, limited service hotel in The Big City. The characters: Me, FOM/Ops Manager/Whatever the day calls for; Bats, aforementioned bag lady; Boss, hands-on, highly aggressive hotel owner; Buddy, coworker from a previous job; various others.I thought about it. What was at the forefront of my mind was pretty much what all the other guests would have to go through. Imagine checking into a nice hotel.. immaculately clean, professional, safe… and then you go up to your floor and there's a giant trail of puke that goes right past your room. Oof.This story starts off like most others, with me checking in an older "gentleman" with a Santa Claus-like beard, hence his name. We'd had some storms go through, so we had picked up a few extra rooms from stranded travelers from the nearby airport. Santa Prick was one such traveler.Entitled bridezilla gets kicked out the day before her wedding. A few notes before I begin the story. This occured almost a year ago near the beginning of the pandemic at a large resort hotel/casino with many amenities and services, including multiple wedding chapels. My mom has worked there since it opened, and this story happened to her.Worked in a sandwich shop, local place. A string of fast food robberies had us a bit on edge. The owner, who was known to be a penny pinching SOB, told us, "If someone tells you to give them the money from the drawer, you give them the money from the drawer.Family uses Employee Rate. (Sorry for the shotty grammer and typing. Im doing this on my phone during my night audit shift.) So as most of you FDA's know, certain Brands now allow parents and siblings to use the Employee rates, where as parents/siblings paid a little more back in the day now your parents get the same rate as you.This last tale is mostly just an annoying coworker that either intentionally or unintentionally makes my job harder. This coworker is the last of the previous batch that was hired under old management that was using the hotel as a front to sell drugs and get money from pimps, (long story) and her work ethic hasn't changed under new management.She asks what the price is a I tell her it’s $$$ after taxes and we charge $ for incidentals as well which you get back within a few business days after check out. Lady: …but I called and spoke to another gentleman earlier and he said it was $$ and not what you said. Me: I understand but the prices change all the time.I have had to explain to friends and family that getting paperwork saying their pet is an ESA doesn't give you carte blanche to bring them any where. Especially when that pet isn't properly trained. When I worked retail some kids brought in a snake around one of their necks and when I told them they had to leave one of the girls gave me an attitude and tried to telling me it was an ESA - I ...Finally got a call from the legend Mr. Patel. I started working front desk a few weeks ago and just finished training so it was my first day working alone at the desk. This afternoon I got a call from a guy claiming to be our owner which I knew right away it wasn't. He was very aggressive, asking for my name and could I write down a tracking ...Status: 4.39 – collecting the bait. Jun 10, 2023. Ascent is a novel that unapologetically revels in itself and enjoys being in its own world without pretense. Completely devoid of cynicism, its infectious joy is one that a reader can really get …793 votes, 68 comments. Long time no post, and it’s been great. I like to post about my most horrific moments, my therapist says writing about these…Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others. I thought about it. What was at the forefront of my mind was pretty much what all the other guests would have to go through. Imagine checking into a nice hotel.. immaculately clean, professional, safe… and then you go up to your floor and there's a giant trail of puke that goes right past your room. Oof.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't... I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.Endless mazes of off-white walls and locked wooden doors, unfriendly red lights staring at me from every digital handle. That first right turn from the elevator sent me spiraling into madness as I walked to the very end of the wing. When I finally got there I locked the door in every way I could.

I know of hotels that will book the taxi/Uber for you and will pay the taxi/Uber themselves. They will charge you double what it costs though. So a $100 taxi that they pay will result in a $200 charge to your folio. Ofc they let you know the price and if you agree you sign for it. You won't get it for free.. Home depot towel racks

Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ...Fake Corporate : r/TalesFromTheFrontDesk. by savannap18. So last night was a pretty slow night, nothing too busy. Around 5 AM I receive a call from corporate, but you see the problem with that is the hotel I work at is an independent property. We are the one and only so we don't have a corporate office.Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.For the Loki fans, he got salmon sushi tonight, and has been purring like a tiny black furry train. A few weeks ago I had mentioned that my property had a wild watermelon vine growing in one of the flower beds. Well, what I didn't know was that there were two melons on the vine and we did in fact have one of them stolen at the time that I did ...And he hangs up. If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. 341.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?I have a story for you that goes back a couple of decades. This actually puts it back into the early 90's. I received a call from one of our rooms. I was working for R hode I sland by Parriott. The female guest was screaming at me. She said that I purposely am trying to ruin her vacation.That Time Doing Tech Support Turned Out Positive for the Customer (The Story of Emily) Hi All: I've seen stories from this sub another site and finally got the nerve to post up one from my 10+ years doing volunteer tech support. note that all first names where used have been changed. The backstory:Night Audit Story…. Ok, so this is my first post! And since I've become a night audit about 10 weeks ago, this is my first real weird evening. So, it starts with a remote control not working. Nothing too crazy, I go upstairs reprogram it all good. Then, at about 1:34 in the morning, right as I begin my night audit, I noticed that I have a ...From the other side of the desk. So, about 2 weeks ago, I was traveling a couple hours away from home to attend a conference in a field I do consulting in. This conference was at a Schmilton (hope I obscured that properly) in a very specific part of the city where I was. I was so excited to attend this conference, and this would have been the ... Airline said they would try to rush them to our hotel. Told the front desk what happened and asked them to call us whenever the luggage showed since my mom was distraught. We get the call at 2:30 am and they offered to bring the bag to our room. When they brought the bag up, they offered their condolences..

Popular Topics